At Saroos Enrichment Programs, we deeply value your trust. Whether you or your child are enrolling in our dance, music, or hobby classes in Hyderabad, we’re committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
We aim to keep it simple, clear, and friendly – just like our learning programs.
What Information We Collect and Why
To ensure smooth enrollment and safe participation in our activities, Saroos collects only the necessary information. We do not misuse or over-collect. Here's what we gather:
a) Personal Information
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Name (of student and guardian)
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Age and Date of Birth
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Gender
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Address
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Contact number and Email ID
b) Class-Related Information
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Program selected (e.g., dance, keyboard, painting)
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Preferred timing/batch
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Feedback on sessions
c) Payment Information
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UPI or transaction ID
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Mode of payment (we do not store debit/credit card numbers)
d) Optional Information
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Emergency contact details
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Medical conditions (if any, for safety)
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Student photos/videos during classes or performances (with consent)
Why We Collect This Data:
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To contact you regarding classes
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To allocate students to the correct batch and age group
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For class safety and personalized instruction
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For billing and invoice records
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To improve the quality of teaching
Rest assured, all data is collected lawfully, fairly, and with your knowledge.
How We Use Your Information
We respect your privacy and use your data only for the purpose it was given. At no point do we rent, sell, or share your personal details with third parties for marketing.
We use your information for:
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Communicating about class schedules, changes, or cancellations
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Sharing performance or workshop updates
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Processing payments and maintaining fee records
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Sending newsletters or updates (only with your consent)
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Ensuring safety (e.g., allergy alerts, emergency contact needs)
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Improving our teaching methods via feedback or batch performance insights
Photographs & Videos Usage:
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Photos/videos taken during sessions or events may be used on our website or social media.
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This will always be done with prior consent from you or the guardian.
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If you wish to opt-out, simply inform our team in writing.
We strive to use your information sensitively and with complete respect.
How We Store and Protect Your Data
We understand that your information is private, and protecting it is a huge responsibility. Saroos uses robust security measures to prevent misuse, loss, or unauthorized access.
Our Data Security Measures Include:
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Password-protected student records
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Encrypted payment gateways for online transactions
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Limited access to staff on a "need-to-know" basis only
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Offline records kept in secure, locked files
For online data:
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We use secure forms on our website with SSL encryption.
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Our team is trained in data handling protocols.
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We don’t store sensitive card or banking information on our servers.
We regularly update our systems to remain compliant with Indian data protection standards.
Your Rights Over Your Personal Information
At Saroos, we give you full control over your data. You always have the right to:
a) View Your Data
You may request access to the data we’ve collected about you or your child.
b) Correct Any Errors
If something’s outdated or incorrect (e.g., phone number), just drop us a message to update it.
c) Withdraw Consent
If you wish to stop receiving promotional updates or want us to stop using photos for social media, simply email us at hello@saroos.in.
d) Delete Data
Upon full withdrawal from the program, you may request for your data to be removed from our records (subject to legal or billing obligations).
We will process such requests within 7 working days.
Third-Party Access, Cookies & Website Privacy
We try to minimize external access to your data. However, in limited situations, some third-party tools may collect or process basic information.
Third-Party Usage:
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Payment Gateways (e.g., Razorpay, Paytm): Used for secure online transactions.
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Communication Tools (e.g., WhatsApp, Mailchimp): For sending messages or newsletters.
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Google Analytics: To track website visits and improve user experience.
These third parties have their own privacy policies, which we recommend reviewing.
Cookies:
Our website may use cookies to:
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Track visits
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Remember your login for easy access
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Suggest class options based on your browsing
You can disable cookies via your browser at any time.
Additional Notes for Parents and Minors
We offer many programs for kids. Protecting their data is especially important to us.
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Parents/guardians are required to provide consent for minors under age 18.
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We do not knowingly collect data from children without adult permission.
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Guardians can always review or delete their child’s data.
Consent and Policy Updates
By enrolling in our programs or accessing our website, you consent to this Privacy Policy.
We may update our policy from time to time to comply with new regulations or internal improvements. If changes are significant, we will notify you via email or SMS.
Frequently Asked Questions (FAQ) – Privacy at Saroos
Q1. Is my payment data stored by Saroos?
No. We use encrypted third-party gateways like Razorpay and don’t store card details on our system.
Q2. Can I delete my child's photos from your website/social media?
Absolutely. Just write to us, and we’ll take it down within 5–7 working days.
Q3. Does Saroos sell my contact details to other institutions?
Never. We do not share or sell your data to marketing agencies or third parties.