Terms & condition

Image Terms & condition

Welcome to Saroos Enrichment Programs, your trusted destination in Hyderabad for professional Dance, Music, and Hobby Classes. Before joining our sessions, we request all students and guardians to kindly go through the following terms and conditions, which help us maintain a safe, fair, and creative environment for all.

These guidelines ensure clarity, consistency, and mutual respect between the institute and participants. By enrolling with Saroos, you agree to comply with the rules listed below.

Registration Guidelines for Dance, Music, and Hobby Classes

At Saroos, the registration process is simple and transparent. However, we have a few basic rules to streamline the enrollment for our programs.

Key Points:

  • All students must complete a registration form online or at our Hyderabad center before attending any session.

  • Enrollment is non-transferable and specific to the program selected (e.g., Dance, Guitar, Painting).

  • Admission will be confirmed only after payment of the required registration and course fees.

  • Classes are scheduled based on batches and availability. Once you choose a time slot, any change is subject to availability.

  • Age restrictions may apply to certain programs. We offer batches for kids, teens, and adults.

Note: Kindly ensure accurate contact information to receive class updates and schedule changes.

Payment, Refund & Cancellation Policy

We understand that plans may change. However, to maintain fairness and consistency, here are our policies related to fees, cancellations, and refunds:

Payment Terms:

  • All class fees must be paid in advance, either monthly, quarterly, or as per plan.

  • Accepted modes include UPI, credit/debit cards, net banking, or cash at the studio.

  • Late payments beyond 5 working days may lead to a temporary suspension from sessions.

Refunds & Cancellations:

  • No refunds will be processed for missed classes or change of mind.

  • In case of class cancellation from our end, the session will be rescheduled or adjusted in the next billing cycle.

  • Long-term medical emergencies will be considered for partial refunds with valid documentation.

  • If a participant cancels their registration before the batch starts, a 25% processing fee will be deducted.

Attendance, Leave & Make-Up Class Rules

Regular attendance is essential to build skills and maintain class rhythm. Here’s how we manage attendance and leaves:

Attendance Policy:

  • Students are expected to attend all scheduled sessions in their batch.

  • In case of absence, a 24-hour prior notice is mandatory to be eligible for a make-up class.

  • Maximum of two make-up classes per month will be allowed, subject to availability.

  • Continuous absence for more than 2 weeks without notice may lead to deregistration from the batch.

Public Holidays:
Classes that fall on major public holidays will either be rescheduled or compensated within the same month.

Medical Leave:
Extended medical leave requires valid documentation and prior intimation to the admin team.

Code of Conduct and Discipline in Dance & Music Classes

To nurture a respectful and enjoyable learning environment at Saroos, we expect all students and guardians to adhere to a professional code of conduct.

Behavior Guidelines:

  • Respect instructors, fellow students, and studio property at all times.

  • Use of mobile phones during sessions is strictly prohibited unless permitted by the instructor.

  • Arrive 5–10 minutes early to class to allow a smooth start.

  • Students must be appropriately dressed as per the activity – e.g., flexible attire for dance, comfortable wear for art/music.

Prohibited Conduct:

  • Verbal abuse, bullying, or disruptive behavior will not be tolerated.

  • Damaging studio equipment or instruments will result in a penalty or suspension.

  • Any form of harassment or misconduct will lead to immediate expulsion.

Health, Safety & Liability Policies for Enrichment Classes

At Saroos, safety is our top priority. We follow structured safety guidelines for all age groups, especially children.

Safety Measures:

  • Sanitization of class spaces and equipment is done regularly.

  • First-aid kits are readily available at the studio.

  • Our instructors are trained in child-friendly and injury-prevention practices.

  • Students with existing injuries must inform the instructor in advance.

Parental Supervision (for minors):

  • Children below 12 years must be dropped and picked up by a guardian or authorized person.

  • Parents are advised to inform the team about any allergies or health conditions.

Liability Disclaimer:

  • While we take every precaution, Saroos will not be liable for any accidental injuries unless proven due to negligence.

  • Participation in physical activities like dance is at the student’s own risk.

General Guidelines

  • Saroos reserves the right to revise schedules, class formats, or instructors if required due to unforeseen circumstances.

  • Any updates in policies will be notified in advance via SMS, WhatsApp, or email.

  • Students are encouraged to participate in workshops, performances, and recitals organized periodically.

  • All content (video tutorials, choreography, lesson plans) remains the intellectual property of Saroos and cannot be reproduced or shared without permission.

Come Join the Saroos Family – Hyderabad’s Creative Hub

By signing up for our dance, music, or hobby classes, you’re not just enrolling for a course — you’re joining a warm, inclusive community of learners, dreamers, and artists. We appreciate your cooperation in following these terms so we can continue offering high-quality, joyful learning experiences.

Whether you’re a working professional seeking stress-relief through music, a kid bursting with dance energy, or a retiree picking up a hobby — Saroos has a place for you.

FAQs – Saroos Enrichment Program Terms & Conditions

Q1. Can I change my batch timing after registration?
Yes, subject to availability and batch size. Please contact the front desk for rescheduling requests.

Q2. What happens if I miss multiple classes in a row?
Inform us in advance to avoid batch removal. We offer limited make-up sessions based on reason and availability.

Q3. Are all classes at the Hyderabad studio or online too?
We currently offer both offline studio classes in Hyderabad and select online programs.

Q4. What if I damage any equipment by mistake?
Accidental damage may attract a partial penalty based on the extent of loss.

Q5. Can I get a refund after one or two classes if I’m not happy?
No refunds are issued once a batch has begun. However, you can switch to another hobby program if space is available.

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